Day: August 7, 2020

Digital payments to become easier: Online system for customer grievances is a must, says RBI

In a bid push a digital payment services in India, the Reserve Bank of India on Thursday introduced online dispute resolution (ODR) system. It is technology-driven and customer-friendly system for resolving customer disputes and grievances related to digital payments using “zero or minimal manual intervention”. The central bank advised the authourised Payment […]